Job Summary: We are seeking an experienced and motivated Store Manager to oversee daily operations and drive sales performance in our retail store. The ideal candidate will demonstrate strong leadership skills, a passion for customer service, and a commitment to achieving store objectives. This role involves managing staff, optimizing store performance, and ensuring a welcoming environment for customers.
Responsibilities:
- Lead, train, and motivate store staff to deliver exceptional customer service and meet sales targets.
- Monitor daily operations, ensuring compliance with company policies and procedures.
- Develop and implement strategies to increase sales and enhance customer experience.
- Manage inventory levels, including ordering, stocking, and merchandising.
- Analyze sales reports and performance metrics to identify areas for improvement.
- Handle customer inquiries and resolve issues in a timely manner.
- Ensure store cleanliness and visual merchandising standards are met.
- Recruit, hire, and conduct performance evaluations for staff.
- Collaborate with upper management on store initiatives and promotions.
- Maintain a safe and secure shopping environment for customers and employees.
Requirements:
- High school diploma or equivalent; a degree in business or related field is a plus.
- Proven experience in retail management or a similar role.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal abilities.
- Proficient in Microsoft Office and retail management software.
- Ability to analyze data and make informed decisions.
- Flexibility to work evenings, weekends, and holidays as needed.
Work Environment: This position is primarily based in a retail store setting, which may require standing for extended periods and occasional lifting of merchandise. The Store Manager will work in a fast-paced environment and must be able to adapt to changing priorities.