We are looking for a dedicated and reliable Shift Supervisor to oversee daily operations during assigned shifts. The Shift Supervisor will be responsible for leading a team of employees, ensuring high-quality service and production standards, and maintaining a safe and productive work environment. This role requires strong leadership, excellent communication skills, and the ability to manage time effectively to meet operational goals.

Responsibilities:

• Supervise and coordinate activities of team members during shifts, ensuring compliance with company policies and procedures
• Monitor team performance, provide guidance, and offer constructive feedback to improve productivity and morale
• Train and onboard new employees, ensuring they understand their roles and responsibilities
• Schedule shifts and manage staffing levels to meet operational needs
• Conduct regular inspections of the workplace to ensure a safe and clean environment for all employees
• Address and resolve any employee issues, conflicts, or performance-related concerns promptly and effectively
• Collaborate with management to develop and implement strategies to improve operational efficiency
• Maintain accurate records of employee attendance, performance, and operational metrics
• Ensure all equipment is functioning correctly and report any maintenance or safety issues to management
• Facilitate communication between team members and management, ensuring information flows efficiently
• Uphold quality standards and customer service expectations, addressing any complaints or concerns that arise during the shift

Requirements:

• High school diploma or equivalent; further education in management or a related field is a plus
• 2+ years of experience in a supervisory or leadership role, preferably in a fast-paced environment
• Strong leadership and interpersonal skills with the ability to motivate and engage a diverse team
• Excellent communication skills, both verbal and written
• Ability to work flexible hours, including nights, weekends, and holidays
• Strong problem-solving skills and the ability to make decisions quickly under pressure
• Proficiency in Microsoft Office Suite and familiarity with operational management software
• Knowledge of health and safety regulations relevant to the industry
• Strong organizational skills with the ability to multitask and prioritize effectively

Work Environment:

• Typically works in a dynamic, fast-paced environment, such as retail, food service, or manufacturing
• Direct interaction with team members and customers, requiring strong people skills and the ability to maintain composure in stressful situations
• May involve standing for long periods and occasionally lifting heavy items