The Sales Engineer is responsible for providing technical expertise and support during the sales process. This role involves working closely with customers to understand their technical needs, presenting product solutions, and demonstrating how those solutions meet their requirements. The Sales Engineer collaborates with the sales team to drive revenue growth while ensuring customer satisfaction.
Responsibilities:
- Engage with potential customers to understand their technical requirements and challenges.
- Develop and deliver product presentations and demonstrations tailored to customer needs.
- Provide technical assistance and support to the sales team during the sales process.
- Prepare and present proposals, including product specifications and pricing.
- Collaborate with product development and engineering teams to convey customer feedback and improve product offerings.
- Conduct market research to identify new business opportunities and customer segments.
- Maintain a deep understanding of industry trends, technologies, and competitive products.
- Assist in the creation of marketing materials and sales collateral.
- Attend trade shows, conferences, and industry events to represent the company and its products.
- Provide post-sales support, ensuring customer satisfaction and fostering long-term relationships.
Requirements:
- Bachelor’s degree in Engineering, Technology, or a related field.
- Proven experience in sales or technical support in a related industry.
- Strong technical knowledge of products and solutions.
- Excellent communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Strong problem-solving skills and a customer-focused mindset.
- Willingness to travel as needed for customer meetings and industry events.
Work Environment:
- Office setting with potential travel to customer sites and industry events.
- Fast-paced environment with opportunities for collaboration and innovation.