The Housekeeper is responsible for maintaining the cleanliness and overall presentation of guest rooms, public areas, and other facilities within the establishment. This role plays a vital part in creating a welcoming environment for guests and ensuring that all areas meet high standards of cleanliness and hygiene.

Responsibilities:

• Clean and sanitize guest rooms, including changing linens, dusting, vacuuming, and restocking supplies
• Maintain cleanliness in public areas, including hallways, lobbies, and restrooms
• Report any maintenance issues or safety hazards to the supervisor promptly
• Ensure that all cleaning supplies and equipment are properly maintained and stored
• Follow established cleaning protocols and safety guidelines to ensure a safe environment for guests and staff
• Assist in laundry services, including washing, folding, and delivering linens and towels as needed
• Respond to guest requests for additional services or supplies in a timely manner
• Participate in training sessions to improve cleaning techniques and service delivery
• Maintain an organized and efficient work environment to enhance productivity
• Adhere to hotel policies and procedures regarding confidentiality and guest privacy

Requirements:

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Good physical stamina, as the role involves standing, bending, and lifting
• Excellent time management skills to complete tasks efficiently
• Strong communication skills to interact with guests and team members
• Flexibility to work various shifts, including weekends and holidays

Work Environment:

• Fast-paced environment with frequent interactions with guests and staff
• Requires working in various areas of the establishment, including guest rooms and common areas
• May involve exposure to cleaning chemicals and potentially hazardous materials, requiring adherence to safety guidelines