We are looking for a skilled IT Support Technician to provide technical assistance to staff and clients. You will troubleshoot computer hardware and software issues, configure systems, and offer general IT support.

Responsibilities:

• Diagnose and resolve software and hardware issues for computers, printers, and other devices
• Provide technical support for network and system-related issues
• Install, configure, and maintain computer hardware, software, and networks
• Assist with system upgrades and software installations
• Provide training to staff on new systems and software
• Maintain accurate logs of user issues and resolutions
• Collaborate with other IT professionals to resolve complex issues

Requirements:

• Strong knowledge of computer hardware, operating systems, and networks
• Experience with troubleshooting and resolving IT-related issues
• Excellent problem-solving skills and attention to detail
• Strong communication skills for working with non-technical users
• Ability to work under pressure and prioritize tasks
• CompTIA A+ or similar IT certifications preferred

Work Environment:

• Indoor office environment with frequent use of computers and IT equipment
• Interaction with various departments and staff across the organization
• Combination of desk work and hands-on technical troubleshooting

Equal Opportunity Employer Statement:
We are committed to creating a diverse and inclusive work environment. All qualified applicants will be considered without regard to race, gender, disability, or other protected status.