We are seeking proactive Email Support Specialists to handle customer inquiries and provide assistance via email. This role is great for individuals with strong writing skills and a desire to help others.

Responsibilities:

• Respond to customer emails in a timely and professional manner
• Provide information about products, services, and company policies
• Troubleshoot customer issues and guide them to solutions
• Document customer interactions and maintain records
• Collaborate with team members to resolve complex issues

Requirements:

• High school diploma or equivalent
• Excellent written communication skills
• Basic computer skills and familiarity with email management software
• Ability to work independently and manage time effectively

Work Environment:

• Remote work setting with flexible hours
• Must have a quiet workspace and reliable internet connection

Equal Opportunity Employer Statement:
We value diversity and encourage all qualified applicants to apply. All candidates will be considered without regard to race, gender, or other protected statuses.