Valet

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Job Detail

Job ID

294457

Job Description

The Valet is responsible for providing exceptional parking services to guests at various venues, such as hotels, restaurants, and event venues. This role involves greeting guests, parking their vehicles, and ensuring their cars are returned promptly and safely upon departure. A Valet acts as the first point of contact for guests and plays a crucial role in creating a positive and welcoming atmosphere.

Responsibilities:

  • Greet guests warmly and assist them with parking their vehicles upon arrival
  • Efficiently park and retrieve vehicles, ensuring all cars are handled with care to avoid damage
  • Maintain a high level of professionalism and customer service throughout the guest experience
  • Keep detailed records of parked vehicles, including keys and any special instructions from guests
  • Monitor the parking area to ensure safety and security for all vehicles
  • Provide information to guests about the facility and nearby attractions, ensuring they have a pleasant experience
  • Handle any guest inquiries or concerns with efficiency and courtesy
  • Collaborate with other staff members to ensure seamless service and guest satisfaction
  • Adhere to all safety protocols and regulations while operating vehicles

Requirements:

  • High school diploma or equivalent
  • Previous experience in a customer service role is preferred, especially in hospitality
  • Valid driver’s license with a clean driving record and the ability to drive a variety of vehicle types (manual and automatic)
  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Strong attention to detail and the ability to work in a fast-paced environment
  • Physical stamina to stand for long periods and move quickly when necessary

Work Environment:

  • Outdoor parking facilities and garages, as well as front-of-house areas in hotels and venues
  • Interactions with a diverse range of guests, often in high-pressure situations
  • May require exposure to varying weather conditions

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