The Cafe Manager will lead daily operations in our vibrant café, ensuring a welcoming atmosphere and high-quality food and beverage service. This role requires a passionate individual with strong leadership and organizational skills, dedicated to providing excellent customer service while managing a dynamic team. You will oversee inventory, staff training, and financial performance to achieve operational excellence.
Responsibilities:
- Oversee daily café operations, including staff management, customer service, inventory control, and financial performance
- Train, mentor, and schedule café staff to ensure exceptional service and adherence to company standards
- Develop and implement seasonal menus, promotions, and special events to attract and retain customers
- Ensure the café maintains high standards of cleanliness, food safety, and compliance with health regulations
- Build and maintain strong relationships with customers, responding to feedback and addressing concerns promptly
- Monitor inventory levels, place orders, and manage supplier relationships to ensure the café is well-stocked and efficient
- Prepare and manage budgets, analyze sales data, and implement strategies to enhance profitability
- Collaborate with marketing teams to promote the café through social media, local events, and community engagement
- Foster a positive work environment that encourages teamwork, creativity, and professional development
Requirements:
- Proven experience in café or restaurant management, with a strong understanding of food and beverage operations
- Excellent leadership and communication skills, with the ability to inspire and motivate a diverse team
- Strong organizational and multitasking abilities, capable of managing various tasks simultaneously
- Proficient in financial management, including budgeting, forecasting, and cost control
- Knowledge of food safety standards and health regulations applicable to café operations
- Flexibility to work various shifts, including weekends and holidays as needed
Work Environment:
- A lively and engaging café atmosphere that encourages creativity and customer interaction
- Opportunities for career advancement within the company, supported by a collaborative team culture
- A focus on quality, innovation, and community engagement, making it a rewarding place to work