Job Summary

We are looking for a detail-oriented and proactive Sales Support Specialist to join our sales team. The Sales Support Specialist will play a crucial role in supporting the sales team by managing administrative tasks, processing orders, and ensuring excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various departments. If you thrive in a fast-paced environment and are passionate about helping sales teams succeed, we want to hear from you!

Responsibilities

• Provide administrative support to the sales team, including scheduling meetings, preparing reports, and managing communications.
• Assist in processing sales orders, ensuring accuracy and timely delivery.
• Maintain and update customer records in the CRM system, ensuring all information is current and accurate.
• Prepare sales presentations, proposals, and contracts for the sales team.
• Respond to customer inquiries and provide product information, helping to resolve issues promptly.
• Collaborate with marketing and product teams to ensure alignment on sales initiatives and promotions.
• Monitor inventory levels and assist in coordinating stock replenishment with the supply chain team.
• Analyze sales data and generate reports to help identify trends and support decision-making.
• Participate in training sessions and ongoing development to enhance product knowledge and sales skills.

Requirements

• Proven experience as a Sales Support Specialist, Sales Administrator, or similar role.
• Strong understanding of sales processes and customer service principles.
• Excellent communication, organizational, and multitasking skills.
• Proficiency in CRM software and Microsoft Office Suite.
• High school diploma or equivalent; a Bachelor’s degree in Business, Marketing, or a related field is a plus.
• Attention to detail and a problem-solving mindset.
• Ability to work collaboratively in a team-oriented environment.

Work Environment

• Office-based, remote, or hybrid work environment (specify based on company policy).
• Fast-paced and dynamic atmosphere with opportunities for professional growth and advancement.
• May involve occasional travel for training sessions or team meetings.