Job Summary

We are looking for a motivated and detail-oriented Junior Account Manager to join our growing team. The Junior Account Manager will assist in managing client accounts, providing excellent customer service, and supporting the sales team in achieving revenue goals. This role is ideal for someone looking to start their career in account management and build relationships with clients. If you are passionate about customer success and eager to learn, we want to hear from you!

Responsibilities

• Assist in managing client accounts, ensuring high levels of satisfaction and retention.
• Support the senior account management team in developing and executing account strategies.
• Respond to client inquiries, providing timely and accurate information about products and services.
• Help prepare proposals, contracts, and reports for clients.
• Conduct research on clients’ industries and competitors to provide relevant insights and recommendations.
• Collaborate with internal teams, including sales, marketing, and customer support, to ensure effective service delivery.
• Monitor account performance and track key metrics, reporting findings to the senior account management team.
• Attend client meetings and assist in the preparation of meeting agendas and materials.
• Participate in training and development opportunities to enhance product knowledge and account management skills.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field is preferred.
• Previous experience in customer service, sales, or a similar role is a plus.
• Strong communication, interpersonal, and organizational skills.
• Ability to work collaboratively in a team environment and build relationships with clients.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Strong attention to detail and the ability to manage multiple tasks effectively.
• Willingness to learn and adapt in a fast-paced environment.

Work Environment

• Office-based, remote, or hybrid work environment (specify based on company policy).
• Dynamic and supportive atmosphere with opportunities for professional growth and advancement.
• May involve occasional travel for client visits and team meetings.