The Travel Consultant is responsible for assisting clients in planning and booking their travel arrangements, including flights, accommodations, and activities. This role involves understanding client preferences, providing expert advice on destinations, and crafting personalized itineraries that suit individual needs and budgets. The Travel Consultant must stay updated on travel trends, industry regulations, and destination information to offer the best options for clients.

Responsibilities:

• Communicate with clients to understand their travel needs, preferences, and budget constraints
• Research and recommend travel destinations, accommodations, activities, and transportation options based on client requirements
• Book and arrange travel itineraries, including flights, hotels, car rentals, and activities
• Provide clients with accurate and timely information regarding travel policies, passport requirements, and health advisories
• Develop and maintain relationships with travel suppliers, including airlines, hotels, and tour operators, to secure the best rates and services
• Assist clients with travel-related issues, such as cancellations, delays, or changes in itineraries, ensuring smooth resolutions
• Stay informed about travel trends, industry updates, and new travel products to provide clients with relevant recommendations
• Create promotional materials and marketing strategies to attract new clients and grow the business
• Manage bookings, payments, and follow-up communication with clients to ensure a high level of customer satisfaction
• Maintain accurate records of client interactions and transactions using CRM systems

Requirements:

• Bachelor’s degree in hospitality, tourism, business, or a related field is preferred
• Proven experience in a travel consulting or sales role, with a strong understanding of the travel industry
• Excellent communication and interpersonal skills to interact with clients and suppliers effectively
• Strong organizational skills and attention to detail to manage multiple bookings and client requests
• Proficiency in using travel booking software and CRM systems
• Knowledge of popular travel destinations, cultural nuances, and travel regulations
• Ability to work independently and as part of a team in a fast-paced environment
• Flexibility to adapt to changing client needs and travel trends
• Customer-focused mindset with a passion for travel and helping others create memorable experiences

Work Environment:

• Office-based position, with opportunities for remote work or flexible hours
• Interaction with clients both in-person and virtually, as well as with travel industry suppliers