Job Summary

We are looking for a seasoned and strategic Senior Account Manager to join our dynamic team. The Senior Account Manager will be responsible for managing key client accounts, fostering strong relationships, and driving revenue growth. This role requires exceptional communication and negotiation skills, as well as a deep understanding of the industry and market trends. If you are a results-oriented professional with a passion for client success, we want to hear from you!

Responsibilities

• Manage a portfolio of high-value client accounts, ensuring exceptional service and satisfaction.
• Develop and implement strategic account plans to achieve revenue targets and drive business growth.
• Build and maintain long-term relationships with clients, serving as their primary point of contact.
• Identify opportunities for upselling and cross-selling products or services to maximize account value.
• Collaborate with internal teams, including sales, marketing, and product development, to ensure client needs are met effectively.
• Conduct regular business reviews with clients to assess performance, gather feedback, and identify areas for improvement.
• Monitor industry trends, competitive landscape, and market changes to provide clients with relevant insights and recommendations.
• Negotiate contracts and pricing agreements to secure profitable deals while maintaining strong client relationships.
• Mentor and support junior account managers, sharing best practices and insights.

Requirements

• Proven experience as a Senior Account Manager, Account Manager, or similar role, preferably in [industry or sector].
• Strong understanding of account management principles and sales strategies.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to think strategically and develop actionable plans.
• Proficiency in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business, Marketing, or a related field; a Master’s degree is a plus.
• Strong analytical skills and attention to detail.
• Availability to travel as needed for client meetings and events.

Work Environment

• Office-based, remote, or hybrid work environment (specify based on company policy).
• Fast-paced and collaborative atmosphere with opportunities for professional growth and advancement.
• May involve occasional travel for client visits and industry events.