Job Summary

We are seeking an experienced and driven Strategic Account Manager to join our team. The Strategic Account Manager will be responsible for managing our most important client accounts, fostering strong relationships, and driving business growth. This role requires a strategic mindset, excellent communication skills, and a deep understanding of client needs and market dynamics. If you are a results-oriented professional with a passion for client success, we want to hear from you!

Responsibilities

• Manage and nurture relationships with strategic clients, ensuring high levels of satisfaction and retention.
• Develop and execute comprehensive account strategies to achieve revenue growth and business objectives.
• Conduct regular business reviews with clients to assess performance, gather feedback, and identify areas for improvement.
• Collaborate with internal teams, including sales, marketing, and product development, to deliver tailored solutions that meet client needs.
• Identify opportunities for upselling and cross-selling within assigned accounts.
• Monitor market trends, competitor activities, and industry developments to provide clients with relevant insights.
• Negotiate contracts, pricing, and terms to secure profitable agreements while maintaining strong client relationships.
• Analyze account performance and prepare regular reports for management on key metrics and outcomes.
• Mentor and support junior account management staff, sharing best practices and insights.

Requirements

• Proven experience as a Strategic Account Manager, Key Account Manager, or similar role, preferably in [industry or sector].
• Strong understanding of account management principles and strategic sales practices.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to think critically and develop actionable plans to drive growth and client satisfaction.
• Proficiency in CRM software and Microsoft Office Suite.
• Bachelor’s degree in Business, Marketing, or a related field; a Master’s degree is a plus.
• Strong analytical skills and attention to detail.
• Availability to travel as needed for client meetings and industry events.

Work Environment

• Office-based, remote, or hybrid work environment (specify based on company policy).
• Fast-paced and collaborative atmosphere with opportunities for professional growth and advancement.
• May involve occasional travel for client visits and industry events.