The Retail Stylist provides personalized fashion advice to customers, ensuring they find the right clothing and accessories to match their personal style. This role involves offering expert style recommendations, creating an enjoyable shopping experience, and driving sales by building strong relationships with customers. The Retail Stylist also helps maintain the store’s visual standards and stays updated on the latest fashion trends.
Responsibilities:
- Greet and engage customers, offering personalized styling advice based on their preferences and needs.
- Recommend clothing, accessories, and shoes to create complete looks for customers.
- Assist customers in the fitting room, ensuring they are satisfied with their choices and fit.
- Stay updated on the latest fashion trends and product lines to provide accurate recommendations.
- Maintain the store’s appearance by arranging merchandise and ensuring displays are visually appealing.
- Build and nurture lasting relationships with customers to encourage repeat business and loyalty.
- Meet and exceed individual and store sales targets through excellent customer service and product knowledge.
- Process sales transactions efficiently using the point-of-sale system.
- Handle customer complaints and returns with professionalism and according to store policies.
- Collaborate with other team members to create a positive and stylish store environment.
Requirements:
- High school diploma or equivalent.
- Previous experience in retail, fashion, or styling is preferred.
- Strong knowledge of fashion trends and the ability to offer personalized style advice.
- Excellent communication and interpersonal skills.
- Ability to multitask and handle multiple customers at once.
- Strong sales skills and a passion for helping customers feel confident in their style.
- Familiarity with POS systems and basic computer skills.
- Ability to work flexible hours, including weekends, evenings, and holidays.
Work Environment:
- Retail store environment with constant customer interaction.
- Standing for long periods, with occasional light lifting involved.