Cabin Crew

Cabin Crew

Quebec, Canada

Job Detail

Job ID

294409

Job Description

The Cabin Crew plays a vital role in ensuring the safety and comfort of passengers during flights. This position involves providing exceptional customer service, conducting safety demonstrations, and assisting passengers with any needs throughout the journey. Cabin Crew members are the face of the airline, creating a welcoming atmosphere and ensuring that every flight is a positive experience for travelers.

Responsibilities:

  • Conduct pre-flight safety checks and ensure that all emergency equipment is in working order
  • Greet passengers as they board the aircraft and assist them with finding their seats and stowing their luggage
  • Provide safety demonstrations and ensure that passengers are aware of emergency procedures and exits
  • Serve food and beverages to passengers, accommodating special dietary requests and addressing any allergies
  • Monitor the cabin environment, ensuring passenger comfort and addressing any issues that arise during the flight
  • Provide first aid and medical assistance as needed, following airline protocols
  • Respond to passenger inquiries and requests in a friendly and efficient manner
  • Ensure compliance with all airline policies, safety regulations, and service standards
  • Collaborate with fellow cabin crew members and ground staff to ensure seamless operations
  • Participate in ongoing training sessions to maintain knowledge of safety procedures, service standards, and emergency protocols

Requirements:

  • High school diploma or equivalent; additional education in hospitality or customer service is a plus
  • Previous experience in customer service, hospitality, or a similar role is preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team
  • Strong problem-solving skills and the ability to remain calm under pressure
  • Flexibility to work irregular hours, including nights, weekends, and holidays
  • A valid passport and the ability to travel internationally
  • Certification in first aid and CPR is advantageous
  • Physically fit and able to meet the demands of the job, including standing for long periods and assisting passengers with mobility issues

Work Environment:

  • Fast-paced airline environment with varying flight schedules
  • Interactions with diverse groups of passengers and crew members
  • Requires frequent travel, often with overnight stays at different destinations

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