Our team is looking for a Full-Time Customer Service Representative to provide excellent customer support and help resolve inquiries. This role involves handling both inbound and outbound communication to ensure customer satisfaction.

Responsibilities:

• Respond to customer inquiries via phone, email, or chat
• Resolve product or service issues in a timely manner
• Maintain detailed and accurate records of customer interactions
• Process orders, returns, and exchanges
• Provide accurate product or service information
• Collaborate with internal teams to improve service delivery

Requirements:

• High school diploma or equivalent
• Strong communication and problem-solving skills
• Ability to multitask and manage time effectively
• Previous experience in customer service is a plus
• Proficiency with customer relationship management (CRM) software

Work Environment:

• Fast-paced, call center environment with a team-oriented culture
• Standard office hours, with opportunities for overtime during busy periods
• Supportive management team focused on employee growth and development

Equal Opportunity Employer Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.